✈️ SHIPPING INFO

We ship all over the world and always do the best to make sure the items get delivered to our customers as quickly as possible.

 

VERIFICATION

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With 12H, it makes it difficult for us to change or cancel your order.If you are in a situation where you can cancel, you need to add 15% handling fee

 

PROCESSING TIME

Usually, we need 1-5 business days to prepare for orders, because we should check every product and make sure that is in good condition before shipment.

 

SHIPPING METHODS

Most shipping methods are available in our company, including e-packet, CNE, China Post, DHL, UPS and etc.

 

SHIPPING FEE

We offer free standard shipping for orders over $39. If you want to receive faster, we also provide express shipping, you need to pay extra fees for express

Note that the express time marked by express does not include the parcel processing time.Note: Total Delivery Time = Processing Time + Shipping Time

 

DELIVERY

Delivery to delivery time may 5~27 Business Days, depending on the items and the way of transportation.

Sometims, the accumulation of goods will cause the logistics company's online logistics information update to be delayed for a long time, but in fact your goods are still being transported, In our experience, it always comes without exception. Thank you for your patience!

Special cases, you buy multiple items, We will send in several packages

Note: During the global epidemic, there will be some delays in global transportation delays. We currently cannot guarantee a normal transportation time of 5~27 Business Days. But it is also expected that there will generally be a delay of 2-4 weeks.

 

VAT:

In some cases, there is a small probability that VAT or other taxes will be charged, such as customs duties or fees levied by the destination country. Sorry, we cannot control these costs, so we cannot predict the amount. The customs and tax policies of various countries vary greatly. You should refer to local customary laws and inform us about the requirements after ordering; when customs clearance procedures are required, our estimated delivery time may be delayed. The payee must pay additional taxes or customs clearance fees.

 

LOGISTICS INFORMATION QUERY

You can log in to www.17track.net for inquiries. If the package arrives in the destination country, you can also log in to the official website of the local post office for details. If you are an urgent customer, you can log in to the official website of Ups, Tnt, DHL, and FedEx to inquire. If you have any question, you can contact customer service:  ddlgboutiques@gmail.com